FAQs

Contract Research

Q

What are the advantages of contracting with KRI?

A

We are useful in terms of speed-up and enhancing the quality of research, supplementing research resources not available in-house (researchers and equipment), acquiring new ideas, dispersing research risk, and breaking through problem solutions.

Q

What are KRI's characteristics?

A

You can outsource R & D under the same conditions as you conduct in-house R & D according to our key policies: “strict confidentiality” and the principle that “results belong to the client.” KRI researchers of diverse backgrounds and specialties can create optimal solutions or new ideas. We are particularly strong in chemistry-related fields where experimental verification is important, and provide verification results based on accurate data.

Q

Can you give some examples of actual research results?

A

Due to our policy of strict confidentiality with our clients, we cannot disclose any results that occur in the specific projects. However, we list our research topics on another page on this website titled "Services" or each research organization page for your review.

Q

What is required when requesting a contract research project?

A

Nothing in particular. You start by giving us an overview of your issues via the web, over the phone, or fax.

Q

Can I consult with you even if I have not found what sort of research is required to solve the problem?

A

Yes. Please let us know the details of the problems as far as you know, if necessary, after signing a nondisclosure agreement.

Q

Do you cover researches other than lab experiments or calculations?

A

We cover surveys and consulting services on a contract basis, so feel free to consult with us.

Q

Can you guarantee results?

A

R&D involves risk, so we cannot guarantee that targeted results can be achieved.

Q

How do you ensure confidentiality?

A

Since it usually requires the disclosure of client confidential information to plan appropriate R & D, we sign a nondisclosure agreement at the early stage of discussion on whether the client will enter a contract with us. We manage confidential information given by clients with great care, and, as a principle, dispose it as soon as it is no longer needed.

Q

Our project is top secret, even in-house. Do you even share information with different departments in the same company?

A

As a principle, we do not report research contents, etc. to any departments other than those that enter a contract with us, even if the departments belong to the same company. If especially necessary, you can stipulate this in the agreement.

Q

How much do these projects cost?

A

Fees are based on research man hours, and are determined in consideration of material costs and other required costs. In one example, the basic fee would be 2.5 to 4 million yen when one researcher is fully engaged for one month only in the project.

Q

How can I pay?

A

Payment is made in a lump sum in advance, in installments, or in a lump sum after the completion of the research, based on our rule. Most customers pay in installments.

Q

Do you offer a discount when the results produced are not as expected?

A

Fees are not decided on a success basis, so we do not offer a discount even if the results are not those expected. Similarly, we do not require additional remuneration when the results are more successful than expected.

Q

Can we tour your facilities in advance?

A

Since most of our equipment is being used in research for other clients, it is generally difficult to permit tours as clients wish. However, since such tours are possible when circumstances permit, please feel free to contact us.

Q

Do the results always belong to the client?

A

As properly agreed, all the results including the rights or titles of the project belong to the client, and the client is free to handle their licensing, publication, or transfer, etc. However, the results do not include knowledge, knowhow or results already possessed by KRI at the time of signing contract.

Q

Do you file patent applications or respond to patent rejections?

A

It is the sole responsibility of clients to file and manage patent applications using the results of their contract research projects. KRI can, however, support the filing of patent applications or the managing of patents for a fee upon request.

Q

In what cases is a client unable to obtain the full rights of the results?

A

In cases where KRI's proprietary research, other than the results of the contract research, contributes to patent applications, etc.

Q

Do you charge a fee to make a proposal?

A

Unless prior agreement has been made, KRI does not charge for a proposal.

Q

Can we change the contents of the project after signing up?

A

Consult us first. Depending on the progress of the project, another agreement may need to be made.

Q

Is there an additional charge if we request a change in the contents of the project?

A

Typically, research contents are changed based on discussions so that fees do not change, however, when agreement terms and fees change, we enter into amendment agreements.

Q

How do you report the completion of the project?

A

Upon the completion of the project, we provide the final report to the client. If required, we can arrange mid-term or final report meetings based on mutual agreement.

Q

Do you provide foreign language services?

A

We basically communicate in English with the clients outside Japan. If you require communication in Chinese, please consult us to make arrangements.

Q

Can you just lend us your equipment?

A

As a principle, we don't lend equipment only.

Q

Can you dispatch on-site researchers?

A

No, we do not provide a worker dispatch service. However, our researchers may work on site only when such works are necessary during the course of carrying out a contract research project.

Q

Are the samples posted on this website available?

A

Some samples are available. Contact us from the "Inquiries on this technology" on the web page.

Web page

Q

Is the confidentiality of inquiries made via the website preserved?

A

Confidentiality is a key essential of our business. We use inquiry information only giving a response and never for any other purposes.